Q. Ready-Made Online Store
1. Can we add & update our web pages ourselves?
You are able to add/update products/contents/images to your website easily and instantly via user friendly control panel.
2. How many products and images that i can upload to website?
It depends on which plan you sign-up for. UniCart Starter (50 products), UniCart Basic (500 products), UniCart Plus(3000 products), UniCart Pro(20000 products) and UniCart Premium (Unlimited products). Multiple images can be uploaded for each product.
3. How long does it take for my order to be processed?
After order placed and payment made, you will receive a document. Fill out the document and send it back to us. We will setup within 2 working days upon receiving the required information for the setting up of your website.
4. Can I upgrade my plan anytime?
Absolutely, you can always start small and upgrade your plan whenever you like. You just have to pay the difference in the prices to upgrade.
5. I like what I hear so far, what should I do next?
To place an order, please click here. Go to your preferred plan and click "order now". Just follow the step by step order wizard to complete your order. If you face any problems, you may click on the "Live Chat" banner to request assistance from our sales person or email us at [email protected]
6. What sort of support can I expect from R2O?
We provide Unlimited, Free email & phone support for all our plan. If you face any problem, just email us at [email protected]
7. Do I have to install any software into my computer?
There is no installation required! R2O Ecommerce plan is setup directly on the web server. You only need a web browser to access the control panel from anywhere you like as long as you have an Internet connection.
8. What payment methods does UniCart ecommerce plan support?
R2O UniCart ecommerce plan is capable of live Credit Card Processing by integrate with Paypal / Ipay88 / MOLPay. Besides it also supports internet bank transfer by using Ipay88 or MOLpay. You may refer to [email protected]
9. Does UniCart support multiple currencies?
Yes, it does support multiple currencies. You can allow customers to buy using an alternative Currency. The system will be automatically updated with the latest currency exchange rate. You don't have to update manually.
10. Can I take manual offline payments like bank transfer?
Yes, it is capable to let shopper choose the manual offline payment method like mailed cheques, local Cash bank in, bank transfer & COD.
11. My question wasn't answered, what do I do?
These are just the most popular questions in which we've received from our customers. If you can't find an answer to your question, do not hesitate to contact us by clicking here. We will be glad to address any other concerns you may have.
Q. How do purchase my order on the site?
[email protected] for us to clear your doubts.